The information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history.

 

We use the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information you share with us (feedback, reviews, subscription).

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Keeping your information safe:

We do not store credit card details nor do we share customer details with any third parties.  Our payment gateway is via a secure server hosted on the Wix.com Platform ensuring your details are safe at all times. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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When you are on the website and are asked for personal information, you are sharing that information with Nana Kat's Apothecary alone, unless stated otherwise. We will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe that the law requires it.

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If you indicated that you are interested in receiving regular information about Nana Kat's apothecary activities by subscribing, we will send you communications electronically and we will never sell or rent user information to anyone.

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 If you change the email address we hold, please email us at info@nanakatsapothecary.co.uk and let us know. 

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Cookies:

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

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Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.

• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

• Security Cookies. We use Security Cookies for security purposes.

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We are obliged to list the third party services providers who place third-party cookies on your device when you visit our website. You can see these below:

• Google Ads

• Google Analytics

• Google Search Console

 

TWIPLA

TWIPLA is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct research measurements, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information bout the technical characteristics of the website visit, the number of pages visits and statistically relevant behaviour of our website visitors. The technology does not use the collected data to identify individual users. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to technical settings.

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Your rights under GDPR:

• You have the right to be informed about the collection and the use of your personal data.

• The right to access personal data and supplementary information

• The right to have inaccurate personal data rectified, or completed if it is incomplete.

• The right to erasure (to be forgotten) in certain circumstances.​

 

​You have the right to request a copy of the Personal Information we have collected about you. You may exercise your right by emailing us at info@nanakatsapothecary.co.uk

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