This website is operated by Nana Kat's Apothecary.  Throughout the site, the terms “we”, “us” and “our” refer to Nana Kat's Apothecary. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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Use of the Online Shop

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

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Please read these Terms of Service carefully before accessing or using our website.  Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

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Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. Your use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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Our store is hosted on WIX. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Our payment gateway is via a secure server ensuring your details are safe at all times.

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Buying Online from us:

You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979 UK, Unfair Contract Terms Act 1977 UK and the Unfair Terms in Consumer Contracts Regulations 1999 UK.

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If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

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You represent and warrant that:

(1) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that

(2) the information you supply to us is true, correct and complete.

You expressly agree that Nana Kat's Apothecary is not responsible for any loss or damage arising from the submission of false or inaccurate information. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

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All prices are in GBP (British Pound) and we only deliver within the UK. Please see our Delivery & Returns Policy for more information. 

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We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product, error in your order or other reasons. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item concerned. You expressly agree that Nana Kat's Apothecary cannot accept any liability for loss or damage arising out of such cancellation.

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We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

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Availability & Errors:

When buying an item, you agree that:

(1) you are responsible for reading the full item listing before making a commitment to buy it:

(2) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products, packaging at any time, and to correct pricing/image errors that may inadvertently occur. 

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Links To and From Other Web Sites

Our Service may contain links to third-party websites that are not owned or controlled by Nana Kat's Apothecary, especially found within our Ingredients Almanac. These links are for informational purposes only. The provision of a link to such a website does not mean that we endorse that website. 

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Nana Kat's Apothecary has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites. You further acknowledge and agree that Nana Kat's Apothecary shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of any such websites. We strongly advise you to read all the terms and conditions and privacy policies of any third-party websites that you visit.

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Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(1) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(2) you do not misrepresent your relationship with this website; and
(3) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

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By linking to this website you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

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Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

 

Exclusion of Liability

We do not accept liability for any loss or damage that you suffer as a result of using this website. In no event shall Nana Kat's Apothecary, nor its owners, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

(1) your access to or use of or inability to access or use the Service;

(2) any conduct or content of any third party on the Service;

(3) any content obtained from the Service

(4) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

 

You agree to indemnify and hold Nana Kat's Apothecary harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

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Governing Law

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of UK/Scotland, without respect to its conflict of laws principles. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Ownership of intellectual property

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Nana Kat's Apothecary. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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Promotional emails and information

If you have provided us with your contact details by subscribing you agree to receive from time to time promotional messages and materials from us, by  email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. We will not share you information with anyone, with the exception of legal requests from UK law enforcement.

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Right to suspend or cancel user subscription

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. 

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User comments and feedback

If, at our request, you send certain specific submissions (for example sample feedback) or without a request from us you send creative ideas, suggestions, proposals or other materials, whether online, by email, by postal mail, or otherwise (collectively 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments. 

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We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

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You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

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